Complaints Policy
As the Patient Relations Department; To get the service you want from our hospitals and to ensure your satisfaction; receives the opinions and thoughts of all patients and their relatives who receive service from our hospital. We evaluate all the opinions with the relevant department managers and work to improve our service quality in line with your demands, and we return to our patient who notifies the department about the decisions and results taken after the evaluation.

The Patient Relations Department not only contributes to your satisfaction, but also contributes to the development of our hospital with your suggestions and opinions. Not only our Patient Relations Department, but also all our senior executives deal with your complaints and negative opinions for solution purposes.

To submit your comments, suggestions or thoughts to the Patient Relations Department:

You can send your opinions via the "Patient Satisfaction Questionnaire" section on our web page in order to report them online. In addition, you can write your complaint to our mail address, fill out the QR Code survey forms on the floors and waiting rooms, request a face-to-face meeting with the Patient Relations Department officials or make a phone call.
Özel Jimer Hastanesi sağlanan hizmetlerin iyileştirilmesi ve web sitesinde en iyi deneyimi yaşamanızı sağlamak için çerezleri kullanır.